Contact Us

Get in Touch with Viia Hemp Shop

At Viia Hemp Shop, we are committed to providing exceptional customer service and ensuring that your experience with us is seamless and satisfactory. Whether you have questions about our products, need assistance with an order, or require information about wholesale and bulk purchasing, our team is here to help.

How to Reach Us

For any inquiries, please contact us via email:

Customer Support Email: viiahempshop@gmail.com

Our support team is available to assist with:

  • General product inquiries
  • Order status and tracking
  • Shipping and delivery information
  • Wholesale and bulk order requests
  • Returns and refund policies
  • Technical issues with our website

We strive to respond to all inquiries as quickly as possible. Please allow up to 24 hours for a response, especially during high-demand periods.

Wholesale and Bulk Orders

If you are interested in purchasing products in bulk or setting up a wholesale account, please reach out to us at viiahempshop@gmail.com with the following details:

  • Business name (if applicable)
  • Product(s) of interest
  • Estimated order volume
  • Shipping location

A dedicated representative will get back to you with pricing, shipping details, and any additional requirements.

Frequently Asked Questions

Before reaching out, we encourage you to visit our FAQ page for answers to common questions about our products, shipping policies, payment methods, and more.

Shipping and Order Support

For detailed information about our shipping options, estimated delivery times, and order processing, please refer to our Shipping & Delivery page. If you need assistance with an existing order, kindly include your order number in your email to expedite support.

Returns and Refunds

If you need to initiate a return or have concerns about a recent purchase, please review our Return & Refund Policy before contacting us. If your issue is not addressed in the policy, reach out to our support team for further assistance.

Business Hours

We operate 24/7, allowing customers to shop and place orders at any time. While our support team is available daily, response times may vary slightly on weekends and holidays.

Connect With Us

For the latest updates, promotions, and product releases, be sure to check our website regularly. We look forward to serving you and ensuring that your experience with Viia Hemp Shop exceeds expectations.