Terms & Conditions
Welcome to Viia Hemp Shop. These Terms & Conditions govern your use of our website, viiahempshop.com, and outline the rules and responsibilities associated with purchasing our products. By accessing our website and placing an order, you agree to comply with the following terms. If you do not agree with any part of these Terms & Conditions, please refrain from using our website.
1. General Terms
1.1 Eligibility
By using this website, you confirm that you are at least 21 years of age or the legal age for purchasing hemp-derived products in your jurisdiction. You also affirm that it is legal to receive our products at your shipping destination.
1.2 Product Use
All products sold on viiahempshop.com are intended for personal use only and are not for resale unless you have a wholesale agreement with us. We make no claims regarding the medical benefits of our products. Please consult a healthcare professional before use.
1.3 Legal Compliance
Customers are responsible for understanding and complying with their local, state, and federal laws regarding hemp-derived cannabis products. Viia Hemp Shop is not liable for any legal issues that may arise from purchasing, possessing, or using our products.
2. Ordering and Payment
2.1 Minimum Order Requirement
All purchases must meet our $100 minimum order amount.
2.2 Accepted Payment Methods
We offer secure checkout and accept a variety of payment methods. All payments must be completed before orders are processed. Payment details are provided at checkout.
2.3 Order Processing
Orders are processed upon receipt of full payment. Processing times may vary depending on order volume, but we strive to ship all orders as quickly as possible.
2.4 Order Cancellations
Orders can be canceled before they are shipped. Once an order has been dispatched, it cannot be canceled. If you need to request a cancellation, please contact viiahempshop@gmail.com as soon as possible.
3. Shipping & Delivery
3.1 Free Worldwide Shipping
We offer free shipping on all orders worldwide. Delivery times may vary based on the destination and shipping method. For estimated shipping times, refer to our Shipping & Delivery Policy.
3.2 Shipping Restrictions
Due to varying regulations, we do not guarantee delivery to locations where hemp-derived products are restricted. Customers are responsible for ensuring their shipping address is eligible for delivery.
3.3 Lost, Stolen, or Delayed Shipments
We provide tracking information for all orders. However, Viia Hemp Shop is not responsible for lost, stolen, or delayed packages once they have been shipped. If an issue arises with your shipment, please contact the carrier for further assistance.
4. Returns & Refunds
4.1 Return Policy
Due to the nature of our products, all sales are final, and we do not accept returns. Please review our Return & Refund Policy for more details.
4.2 Damaged or Incorrect Items
If you receive a damaged or incorrect product, contact us at viiahempshop@gmail.com within 48 hours of delivery with your order number and photo evidence of the issue. We will review the claim and provide a resolution on a case-by-case basis.
5. Disclaimer & Liability
5.1 Product Disclaimer
Our products are not intended to diagnose, treat, cure, or prevent any disease. The information on our website is for educational purposes only and should not be taken as medical advice. Always consult a healthcare professional before using hemp-derived cannabis products.
5.2 Limitation of Liability
Viia Hemp Shop is not responsible for any adverse effects, misuse, or legal consequences resulting from the purchase or use of our products. By purchasing from us, you agree that your use of our products is at your own risk.
6. Privacy Policy
We value your privacy and handle all customer information in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your data as outlined in the policy.
7. Changes to Terms & Conditions
Viia Hemp Shop reserves the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated revision date. It is the customer’s responsibility to review these terms periodically. Continued use of our website after updates constitutes acceptance of the new terms.
8. Contact Information
For any questions regarding these Terms & Conditions, please contact us at:
Email: viiahempshop@gmail.com
By using viiahempshop.com, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.